Troubleshoot Adobe Flash Player

  1. Flash Plugin - Keep it up to date and troubleshoot problems The Adobe Flash Player browser plugin lets you view video and animated content in Firefox. This article has information about testing, installing, updating, uninstalling and troubleshooting the Adobe Flash plugin.
  2. Why does Adobe Flash Player keep timming out? Won't complete the download and only gives you the option to 'finish'?
Flash Player is integrated with Internet Explorer in Windows 10.
You do not need to install Flash Player.

If you are a Windows or Mac PC user and find that your Adobe Flash Player not working on Chrome, read on to find the troubleshooting steps for the software that lets you load flash content on the browser. This is one of the Chrome browser issues that can occur in Windows or Mac PC but it’s not without troubleshooting.

Use the following steps to troubleshoot Flash Player for Internet Explorer on Windows 10.

  1. Open the page that has the rich media content in Internet Explorer. For example, visit Flash Player Help.

  2. Click the Tools menu, in the upper-right corner of Internet Explorer.

  3. Note:

    Ensure that your current website has rich media content. If the current website does not contain rich media content, Shockwave Flash Object doesn't appear in the list.

Adobe
  1. Open the page that has rich media content in Internet Explorer.

  2. Click the Tools menu and choose Safety > ActiveX Filtering.

  3. Close the browser and open it. Then, try to view the content.

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